Higher Diploma in Hospitality (Hotel Operations)

Programme Objectives

  • Provides specialised study in hotel operations and related disciplines

  • Improves students’ communication, interpersonal and customer service skills

  • Develops attitudes and values as well as acquires knowledge and skills vital for work in the hospitality industry

Specialisation Courses

  • Banquet Planning

  • Customer Service Skills and Management

  • Hospitality Facilities Management

  • Housekeeping Management

  • International Cultural Issues

  • Introduction to Hotel Operations

  • Introduction to Tourism Industry

  • Managing Service in Food and Beverage Operations

  • Managing Front Office Operations

Articulation Prospects

Some recent graduates of this programme were admitted to the local or overseas Bachelor’s Degree
programmes in Tourism and Hospitality, such as:

  • Bachelor of Event and Tourism Management, University of Canberra in collaboration with LIFE

  • Bachelor of Business Administration in Hotel and Tourism Management, The Chinese University of Hong Kong

  • Bachelor of Science (Hons) in Hotel Management, The Hong Kong Polytechnic University

Career Prospects

  • Banquet Sales, Assistant Restaurant Manager, Front Desk Officer, Concierge, Hotel Airport Representative, Assistant Executive Housekeeper, Event Executive, Reservation Operator, Property Facilities Executive, Guest Relations Officer, Recreation Officer, etc.

Remarks

  • Exchange Programme to Mainland China is available for students of Higher Diploma in Hospitality (Hotel Operations) for the second iterm in Year 1. Students are responsible for the related additional travel and living expenses.

  • Students are required to purchase the uniform after admission.

  • Internship training is available during the summer break of Year 1

Graduate Sharing

李寶珠

李寶珠

  • 旅遊及酒店實務高級文憑畢業生 2012
  • 現於君怡酒店工作
回想過去,不經不覺已經在嶺南畢業兩年多了。當時的點點滴滴猶在心頭,特別難忘的是赴天津職業大學酒店實訓基地交流的三個月。其間,我學到了多項實際的技巧和知識, 例如宴會策劃、前台服務、房 務、茶藝和調酒,更能錘鍊普 通話和自理能力。現時,我已投身酒店行業,當日所學的也 可以大派用場!