Provides a specialised study in airlines ticketing and passenger service
Enhances students’ communication, interpersonal, customer service and language skills for the profession in airline industry
Cultivates students a sense of responsibility, professional attitudes and ethics
Airfare Calculation
Airport Ground Services
Airline Operations
Customer Relationship Management
Customer Service Skills and Management
Geography for Travel and Tourism
Global Distribution Systems
Inflight Services
International Cultural Issues
Introduction to Airline Industry
Introduction to Tourism Industry
Marketing for Tourism and Hospitality
Some recent graduates of this programme were admitted to the local or overseas Bachelor’s Degree
programmes in Tourism and Hospitality, such as:
Bachelor of Event and Tourism Management, University of Canberra in collaboration with LIFE
Bachelor of Business Administration in Hotel and Tourism Management, The Chinese University of Hong Kong
Bachelor of Science (Hons) in Tourism Management, The Hong Kong Polytechnic University
Airport Passenger Service Officer, Airport Lounge Officer, Baggage Services Officer, Reservation Officer, Flight Attendant, Ticketing Officer, Dispatch Officer, Load Control Officer, Station Control Officer, Frequent Flyer Programme Executive, Agencies Sales Executive, Distribution and Marketing Executive, Route Revenue Analyst, Customer Relations Executive, etc.
蔡寶儀